J&JCONSULTING

Our client experience

Transforming complex business, data and technology environments

Across more than two decades of consulting and transformation experience, we have worked with organisations across insurance, financial services, transportation, manufacturing, logistics and technology.

Our engagements have covered business transformation, enterprise architecture, systems integration, data platforms, analytics, regulatory change, ERP/CRM implementation, process optimisation and technology strategy.

Track record

Experience in numbers

Built across insurance, financial services and enterprise technology since 2001.

Years of professional experience
25+
Years in insurance & financial services
16+
Years in consulting
6+
International projects
25+
Full-cycle solution implementations
8
Countries of international experience
5

International experience

  • United Kingdom
  • United States
  • Malaysia
  • Singapore
  • India

Through J & J Consulting

Client engagements

Insurance, reinsurance and financial services, 2010 – 2026. Select a client to see the engagement.

14 engagements

Westfield Specialty logo

2025 – 2026

Westfield Specialty

New Market Entity Setup — Project Goldcrest

We supported the establishment of a new company market entity in Luxembourg, working across Underwriting, Claims, Reserving, Pricing, Capital Modelling, CAT Modelling, Exposure Management, Finance, Reinsurance and Delegated Authority.

Our work covered three major delivery areas: Sequel Claims system upgrades and entity setup, actuarial-system configuration and integration mappings, and requirements definition for underwriting workbench and pricing platforms.

We worked on

  • Business requirements and release planning
  • Claims-system configuration
  • Company Market messaging
  • Actuarial system mappings
  • End-to-end data flows
  • Underwriting and pricing platforms
  • As-Is and To-Be process design
  • Vendor coordination
  • Testing and delivery

Project outcome

The engagement supported system readiness for Company Market business, established end-to-end process and data-flow documentation, and supported the evaluation and selection of pricing and underwriting platforms.

Read the full case study

Earlier career · 2003 – 2010

Where the foundations were built

Before J & J Incorporated was established in 2010, this experience was built through CGI, Hitachi Solutions and Brigade Corporation, on programmes across the UK, USA, Malaysia, Singapore and India.

THROUGH HITACHI SOLUTIONS · 2004 – 2008

Global ERP, CRM & BI Transformation Portfolio

Through Hitachi Solutions, we contributed to multiple international transformation programmes across the USA, Malaysia, Singapore and India. The portfolio included ERP, CRM, Business Intelligence, Data Warehousing and enterprise systems integration.

  • 01

    ERP Transformation

    Oracle E-Business Suite implementations across Finance, Procurement, Order Management and Supply Chain.

  • 02

    CRM Transformation

    Marketing, Sales, Service and Customer Support process transformation.

  • 03

    Business Intelligence

    Enterprise BI and reporting solutions across multiple industries.

  • 04

    Data Transformation

    Data profiling, mapping, transformation, migration and governance.

  • 05

    Systems Integration

    Connecting ERP, CRM, BI and legacy platforms into integrated enterprise environments.

Network Rail

2008 – 2010 · Through CGI Group

Enterprise BI & Data Warehouse Programme

We worked on a UK-wide BI and Data Warehouse implementation supporting reporting across infrastructure, efficiency, supply chain and works progress.

The engagement brought together business requirements, data architecture, process mapping and technical delivery within a large-scale national infrastructure environment.

We worked on

  • Oracle E-Business Suite
  • Data discovery
  • Data profiling
  • Data mapping
  • Data transformation
  • Data modelling
  • Data migration
  • Data governance
  • Master Data Management
  • SQL validation
  • Testing
  • Go-live

The engagement addressed data-quality and availability challenges while establishing structured data flows, governance practices and reporting capabilities.

Actuant Corporation logo

Actuant Corporation

2007 – 2008 · Through Hitachi Solutions

ERP & Business Intelligence Integration

We supported the integration of ERP and BI platforms following a corporate acquisition.

The engagement involved Oracle E-Business Suite, Oracle BI, data mapping, transformation, migration and reporting.

We worked on

  • Oracle EBS
  • Oracle OBIEE
  • BI/DW
  • Data mapping
  • Data transformation
  • Data migration
  • Data quality
  • Master Data Management
  • Data governance
  • Business Objects
Mercury Marine Group logo

Mercury Marine Group

2007 · Through Hitachi Solutions

Enterprise BI & Data Warehouse

We supported a Business Intelligence implementation integrating data from multiple ERP and legacy systems into a central Data Warehouse.

The engagement included mapping data from 17 ERP and legacy source systems into the target warehouse and designing reporting requirements.

We worked on

  • Business requirements
  • Data profiling
  • Data quality
  • Data transformation
  • Data mapping
  • Technical specifications
  • SIT
  • UAT
  • Data Warehouse
  • Reporting
Port of Tanjung Pelepas logo

Port of Tanjung Pelepas

2006 – 2007 · Through Hitachi Solutions

Oracle ERP & CRM Transformation

We worked on a full-cycle Oracle EBS implementation covering Order-to-Cash and Procure-to-Pay business processes.

We supported requirements, solution mapping, gap remediation, technical specifications, migration, testing, go-live and handover.

Business areas

  • Oracle Financials
  • Order Management
  • Procurement
  • CRM
  • Marketing
  • Sales
  • Customer Service
  • Customer Support
Dialogic Inc. logo

Dialogic Inc.

2006 · Through Hitachi Solutions

BI Reporting Solution

We supported a BI reporting solution for Supply Chain, Distribution and CRM operations.

Primo Group logo

Primo Group

2005 – 2006 · Through Hitachi Solutions

Finance & Accounting ERP Rollout

We supported an Oracle EBS rollout covering invoicing, payments, billing, accounting and general ledger.

Molecular Devices Corporation logo

Molecular Devices Corporation

2005 · Through Hitachi Solutions

Finance & Supply Chain ERP Rollout

We supported an Oracle EBS implementation covering supply chain planning, order management, procurement, payables, receivables and general ledger.

Telex Communications logo

Telex Communications

2004 – 2005 · Through Hitachi Solutions

ERP & CRM Implementation

We supported an Oracle EBS ERP and CRM implementation covering marketing, sales, service, order capture and shipping.

Hewlett Packard

2003 – 2004 · Through Brigade Corporation

Outsourced Customer & Technical Support

We supported outsourced customer and technical support operations for Hewlett Packard, covering customer relationship management, case resolution, escalation handling and service-level delivery.

We worked on

  • Customer Support
  • CRM
  • Case Management
  • Customer Relations
  • Escalation Management
  • Service Operations
  • Process Improvement

What connects every engagement

Across different organisations, industries and technology landscapes, our work consistently sits at the intersection of:

  • 01

    Business Transformation

    Turning business objectives into executable transformation programmes.

  • 02

    Systems & Architecture

    Understanding complex application landscapes and defining target-state architectures.

  • 03

    Data & Analytics

    Creating reliable data platforms, governance frameworks and analytical capabilities.

  • 04

    Integration

    Connecting systems, simplifying interfaces and improving information flow.

  • 05

    Regulatory Change

    Supporting organisations through complex regulatory and compliance programmes.

  • 06

    ERP & CRM

    Transforming core business operations through enterprise platforms.

  • 07

    Process Optimisation

    Identifying inefficiencies and redesigning processes for improved operations.

  • 08

    Delivery & Change

    Taking initiatives from requirements and design through testing, implementation and BAU handover.

The full lifecycle

From strategy to execution

  1. Discover
  2. Analyse
  3. Design
  4. Transform
  5. Integrate
  6. Test
  7. Implement
  8. Transition
  9. Optimise

The result is not simply a technology implementation. It is a structured transformation approach that connects people, processes, data, systems and business outcomes.

Career timeline

25+ years, 16+ in insurance and financial services

  1. 2001–2003

    Early Career

  2. 2003–2004

    Brigade Corporation / HP Customer Support

  3. 2004–2008

    Hitachi Solutions

  4. 2008–2010

    CGI Group

  5. 2010–2014

    AXA XL / XL Group / Catlin Group

  6. 2014–2015

    Hastings Insurance Group

  7. 2015–2016

    MS Amlin

  8. 2017

    BRIT Insurance

  9. 2017–2018

    Collinson Group

  10. 2018–2019

    MetLife UK

  11. 2019–2020

    MS Amlin

  12. 2020

    Howden / Hyperion X

  13. 2021–2023

    Tokio Marine HCC

  14. 2024

    RenaissanceRe

  15. 2024

    Beazley Group

  16. 2024–2025

    Ascot Group

  17. 2025–2026

    Westfield Specialty

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